Part A Provider Contact Center ■1-877-908-8437 ■8:00 a.m. –4:00 p.m., each time zone ■Claim status and eligibility not handled by the IVR ■FISS update inquiries ■RTP/overlapping inquiries ■MSP inquiries ■General Medicare Inquiries
Interactive Voice Response (IVR) System
IVR = Interactive Voice Response (IVR) System Part A Interactive Voice Response (IVR) System ■1-866-497-7857 •Claim Status •Beneficiary Eligibility •Check status •General information regarding the Medicare Program
Medicare Secondary Payer (MSP)
MSP = Medicare Secondary Payer Applies when Medicare is not the beneficiary’s primary insurance ■More than $4.5 billion saved annually on claims paid by primary insurers Job-related illness or injury covered under Worker’s Compensation ■Accident injuries covered under no-fault and/or liability insurance ■Federal Black Lung Program ■Veteran’s Benefits program for service-related conditions ■Public […]
Return to Provider (RTP) Reports
RTP = Return to Provider
Electronic Remittance Advice (ERA)
ERA = Electronic Remittance Advice (ERA) ERA transactions are sent based on the NPI/PTAN combination when the payee information is different than the rendering data •The zip codes entered on the claims are used to match to the appropriate PTAN ■Reports the final claim(s) information •Covered charges •Non covered charges •Coinsurance Reports the adjustment to […]
Electronic Funds Transfer (EFT)
EFT = Electronic Funds Transfer Benefits of EFTs ■Funds are available faster ■Administrative costs are reduced ■Accounting Department can reconcile receivables ■Contribute to the Paper Reduction Act
Electronic Data Interchange (EDI)
EDI= Electronic Data Interchange EDI helps provide quick efficient exchange of healthcare information •EDI provides access to HIPAA compliant transactions ■270/271 Eligibility Response in real time from the CMS data center ■276/277 Claims Status Inquiry within one day from EDI
Medicare Acronyms
Medicare Acronyms searchable list Rural Health Clinics (RHC) Federally Qualified Health Clinics (FQHC) End Stage Renal Dialysis (ESRD) Fee-For-Service (FFS) Medicare benefits •QIO –Quality Improvement Organizations •COBC –Coordination of Benefits Contractor •QIC –Qualified Independent Contractor •WIC –Western Integrity Center •CERT –Comprehensive Error Rate Testing Contractor •RAC –Recovery Audit Contractor
Medicare Summary Notice (MSN)
MSN= Medicare Summary Notice (MSN) http://www.medicare.gov/navigation/medicare-basics/understanding-claims/understanding-claims-overview.aspx If you get a Medicare-covered service, you’ll get a Medicare Summary Notice (MSN) in the mail every 3 months. The notice shows all your services or supplies that providers and suppliers billed to Medicare during the 3-month period, what Medicare paid, and what you may owe the provider. This […]
Multiple Procedure Payment Reduction (MPPR) on Certain Diagnostic Imaging Procedures
MPPR=Multiple Procedure Payment reduction. 100% of most expensive procedure, and other similar procedures reduces by a certain percentage if done by same physician on same date http://cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNMattersArticles/Downloads/MM7442.pdf
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